Seldén

Account Co-ordinator to be based in our UK offices in Gosport, Hampshire

Are you a self-starting, organised team player with a positive ‘can-do’ attitude?

Reporting to the Head of Sales, you’ll be the primary contact with OEM customers’ purchasers, co-ordinate sales orders and deliveries to major customers as well as manage stock movements between Seldén, hull producers and OEM customers.

In addition, you’ll manage defined dinghy OEM aftermarket accounts providing customers with technical support when required, assist in new OEM projects, produce accurate BOMs for all dinghy and keelboat products and help develop sales in defined dinghy classes.

You’ll also be expected to establish and maintain relationships with dinghy OEM’s classes and influencers, maintain the dinghy web site and social media, and complete sales and marketing projects as requested.

To apply for this exciting role you must be an active dinghy or keelboat sailor.

Other skills required include:

• Excellent customer facing skills
• Disciplined, energetic and results orientated
• Assertive and confident
• Good problem-solving skills
• Highly organised with good attention to detail

If you’re looking for a new challenge and would like to apply for the role of Account Co-ordinator please send your CV and covering letter to Kay Dawson – kd@seldenmast.co.uk

Sales Administrator Apprentice

This is a fantastic opportunity for a Sales Administrator Apprentice to provide administrative support to all members of the sales team. They will identify areas of poor response and be instrumental in determining their solutions. The Sales Administrator Apprentice will also ensure that all sales administrative functions are being conducted effectively. Other duties will include working within the sales team to give customers the best possible service and response and providing sales support to customers.

• Answer telephone calls quickly
• Present a friendly, cheerful and helpful service to customers
• Provide the Sales Teams with administrative and secretarial support
• Be the main administrator of all standard sales orders
• Shipping & Export paperwork support
• Be first point of contact on the telephone and email; direct end users to outside dealers and customer enquiries to the correct respective salesperson if unable to service their queries
• Manage answer phone and all post requirements
• Send order confirmations on behalf of all members of the sales team
• Run credit note process for the sales team
• Direct responsibility for managing and resolving the customer issues to their expectations
• Attend despatch meetings to co-ordinate deliveries to all customers
• Resolve invoice queries
• Send key customers their order detail out weekly; key customer list to be supplied by Sales teams
• Assist with boat show stand organisation and logistics as required
• Attend boat shows as required